TLDR: Many FM organisations call groups of people “teams”, but labels don’t create team performance. Most FM “teams” are really working groups that meet often but achieve little, a problem made worse by hierarchy, job titles and the halo effect. Effective teams tend to be small, disciplined and focused: they deliver ...
TLDR: Robotics is moving from hype to practical use in facilities management, especially in cleaning, security and logistics. Early adopters in the UK, from airports to hospitals, are already seeing safer working conditions, more consistent service quality and better use of staff time. Robots work best when paired with ...
TLDR: There is a critical need for continuous innovation in service contracts. It’s not enough to maintain the status quo; service providers must proactively seek improvements to meet evolving client demands and leverage technology at every stage of the contract lifecycle. This strategic approach enhances efficiency, ...
TLDR: AI tools, particularly Large Language Models (LLMs) like ChatGPT, are transforming the way we interact with technology to create content. Recent advancements, such as OpenAI's ChatGPT-4o, have made these tools more user-friendly, making technologies more accessible for users. For proposal and bid development, AI ...
TLDR: Henry Ford popularised the linear manufacturing production line for efficient, high-volume outputs, ideal for standardised products. In contrast, cell manufacturing has evolved through organisations such as Toyota and BMW and is characterised by self-contained manufacturing units that provide flexibility and responsiveness ...
TLDR: This article emphasises the importance of learning from lost bids, providing insights into three key areas for improvement. Firstly, it suggests seeking feedback directly from the client, either formally or informally, to understand areas for enhancement. Secondly, it advocates for internal reflection through a ...
TLDR: When crafting bid responses, in-depth consideration of client questions, defined requirements, and response levels all aid in establishing a greater understanding of the motivating factors behind the procurement. Appreciation of these factors underpins the 'why' behind the client's thinking and addressing them ...